Post by account_disabled on Mar 9, 2024 2:53:43 GMT -5
The are more adjusted to the needs of companies. Companies must adapt to customer needs offering personalized and selfservice modalities taking advantage of the advantages of new media. Channels such as selfservice websites social networks voice messages SMS traditional mail and email foster an important presence in the relationship between customers and companies. to carry out preventive collection management and collection techniques through the sending of automated communications to those clients whose accounts are a few days away from expiring and thus avoid cumbersome collection processes.
Create products tailored to todays Customers Customer behavior is influenced by different causes some such as illness job loss death Job Function Email List or natural disaster. It is important to understand these causes to offer collection products that fit the specific needs of clients with the aim of regularizing the account and adjusting the product. You may be interested in seeing the case of Crepes Waffles on customer satisfaction These are some of the products used to improve portfolio recovery Settlement For clients willing to settle the balance immediately a discount on the total amount of the debt is offered. Debt restructuring For clients with a moderate level of delinquency or payment difficulty in the short term.
They are offered to partialize the debt at a term and rate defined according to the segment they belong to. Discount for devaluation of the asset For clients where the value of the acquired asset has changed as a result of some economic circumstance institutions have chosen to grant a debt restructuring in case the value of the property becomes much lower than the value of the asset. credit. Judicial agreement For clients in judicial proceedings you can negotiate with the institution through an agreement. What is sought is to rescue the account avoiding the adjudication of the asset and reducing the time of litigation. 4 Have Standardized Collection Processes Collection techniques become more efficient when initiatives are defined.
Create products tailored to todays Customers Customer behavior is influenced by different causes some such as illness job loss death Job Function Email List or natural disaster. It is important to understand these causes to offer collection products that fit the specific needs of clients with the aim of regularizing the account and adjusting the product. You may be interested in seeing the case of Crepes Waffles on customer satisfaction These are some of the products used to improve portfolio recovery Settlement For clients willing to settle the balance immediately a discount on the total amount of the debt is offered. Debt restructuring For clients with a moderate level of delinquency or payment difficulty in the short term.
They are offered to partialize the debt at a term and rate defined according to the segment they belong to. Discount for devaluation of the asset For clients where the value of the acquired asset has changed as a result of some economic circumstance institutions have chosen to grant a debt restructuring in case the value of the property becomes much lower than the value of the asset. credit. Judicial agreement For clients in judicial proceedings you can negotiate with the institution through an agreement. What is sought is to rescue the account avoiding the adjudication of the asset and reducing the time of litigation. 4 Have Standardized Collection Processes Collection techniques become more efficient when initiatives are defined.
